Ordering and Shipping

No, signing up is not necessary to purchase products from our website. However, creating an account with us can enhance your shopping experience by allowing you to check out faster, save multiple shipping addresses, access your order history, and keep track of new offers.

Yes, Helafit offers free shipping on all orders over $60 within the continental United States. For orders under $60, standard shipping rates apply.

To make a change to an order you've already placed, please contact our customer service team as quickly as possible. Changes can only be made before the order has been dispatched. You can reach us via email or phone, both available on our contact page.

Once your order is processed, you should expect to receive it within 3-7 business days if you are within the continental United States. Processing times are usually 1-2 business days from the time the order is placed.

Once your order has been shipped, you will receive an email with tracking information. You can also track your order directly through your Helafit account.

Product Information

Helafit products are crafted using high-quality, ethically sourced ingredients. Each product features a blend of natural components that are primarily organic certified. We ensure all ingredients are listed clearly on our website and product packaging for transparency.

All Helafit products are proudly made in the USA in FDA-verified facilities that adhere to strict Good Manufacturing Practices (GMP). This ensures that every product meets high standards for safety and efficacy.

Our products are designed to be safe for the majority of users. However, we recommend that anyone who is pregnant, nursing, has a medical condition, or is taking prescription medication consult with a healthcare professional before using any supplements.

Our products are made with organically certified ingredients whenever possible. We recommend reviewing the product ingredients listed on our site for specific allergen information.

Our products undergo rigorous testing for quality and purity at multiple stages of production. This includes third-party testing to ensure unbiased results. We are committed to providing products that not only meet but exceed industry standards.

While our products are natural, we always recommend consulting with a healthcare provider before starting any new supplement, especially if you are currently taking prescription medications.

Yes, many of our products are suitable for vegans. We clearly mark vegan-friendly products on our website and product labels. Please review the product details for specific information.

Usage instructions vary by product. Please refer to the specific guidelines on the product label or consult our website for detailed information.

To maintain the quality and efficacy of our products, store them in a cool, dry place away from direct sunlight. Check the packaging for any specific storage instructions unique to each product.

Yes, many of our customers have experienced significant benefits from using Helafit products. For best results, we recommend following the usage instructions and adopting a healthy lifestyle to complement the supplements.

Returns and Refunds

If you are not satisfied with your purchase, you can return it within 60 days for a full refund. To initiate a return, please contact us at support@helafit.com for a free shipping label and instructions. Products must be returned in their original condition with minimal usage.

After we receive and inspect your returned item, refunds are processed within 5-7 business days and issued to the original form of payment. Please note that shipping costs are not refundable, and a 20% restocking fee may apply to the total order amount.

We do not typically offer direct exchanges. However, you can return the unsatisfactory product for a refund and then place a new order for the product you wish to receive instead. This ensures the process is clear and straightforward.

If your order arrives damaged or you receive the wrong item, please contact us immediately at support@helafit.com. We will address the issue promptly, providing a replacement or refund as necessary to rectify the situation.

Guarantee and Customer Support

Yes, we offer a 60-Day Money-Back Guarantee. If you are not satisfied with your purchase, you can return it for a full refund within 60 days, subject to certain conditions.

You can reach our customer service team by emailing support@helafit.com. We are committed to providing excellent service and support.